june, 2015

18jun8:30 am10:00 amThe Evolution of Customer Centricity in the Medical Device Market


Event Details

Come join a panel of industry leaders for a lively exploration of the current state of customer centricity in the evolving healthcare ecosystem and what’s needed to accelerate to the future. Through an interactive exchange of views, experience, and expertise – with plenty of time for
Q&A – the panel will explore topics such as:

  • New Customers, new Expectations:  How to be many things to many people simultaneously
  • Integrating solutions beyond the product:  Improving clinical outcomes for the physician, lower cost for the provider business , Managing risk for the player, and improving patient health and wellness
  • Breaking down the barriers:  What changes are needed in organizational structures, internal processes, and performance metrics


(Thursday) 8:30 am - 10:00 am


Colonnade Hotel

120 Huntington Ave, Boston, MA 02116